Kenya Built for SHA, M-Pesa and KRA eTIMS
Run the whole patient visit in one place: registration, triage, consultation, lab, pharmacy, billing and the SHA claim. Every service becomes a charge automatically, so nothing goes unbilled.
Built to work with Kenya's health and payment systems
Why facilities switch
A test is done, a drug is dispensed, but nobody adds the charge. Here every confirmed order, dispense and procedure creates its charge automatically.
Missing codes, a lapsed licence or no pre-authorisation. Claims are checked before they are sent, and rejections land in a work queue with the reason.
Dispensing takes the batch that expires first, and the store sees what expires in the next 90 days and what needs reordering.
One system, one visit
Every step works on the same visit record, so the next person sees what the last one did, and the bill builds itself as the patient moves through.
Features
Find returning patients in seconds, register new ones with duplicate checks, and send them to the right queue. Clinicians call the next patient with one key.
The consultation workspace puts allergies, problems, previous visits, vitals and orders on one screen, with keyboard shortcuts for every frequent action.
Orders arrive from the consultation with priority, grouped by department. Scan a barcode to open a sample, enter results, validate and release.
Stock is a ledger: every receipt, transfer, sale and count is a movement you can trace, and balances can never go negative.
All modules
Patients, visits, queues and the waiting-area display.
Triage, consultation, diagnoses, orders and prescribing.
Samples, results, validation and critical values.
Dispensing, counter sales, stock and expiry.
Cashier shifts, M-Pesa, eTIMS receipts and approvals.
Eligibility, pre-authorisation, claims and rejections.
Collections, revenue, registers and MOH returns.
Admissions, the bed board and bed-day charges.
Who it's for
Level 2. Registration, consultation, a small pharmacy and cash or M-Pesa.
Level 3. Add a lab, queues across departments, SHA claims and MOH returns.
Level 4. Several stores, cashier shifts, approvals, insurers and inpatient care.
Waivers with approval, sensitive records protected, and one standard across sites.
Built for real conditions
Data protection
Designed around the Data Protection Act 2019 and the Digital Health Agency's requirements. We are working towards DHA certification.
Staff see what their job needs. Sensitive records need extra permission, and emergency access asks for a reason.
Clinical records are corrected, never erased, and the history stays visible. Reads of patient charts are logged.
Data-sharing consent is recorded, can be withdrawn with a reason, and is checked before national registry and SHA calls.
Questions
Yes. It is built for SHA eligibility checks, pre-authorisation and claims through the national Health Information Exchange, using the official AfyaLink APIs. It is being tested against test services now and goes live after Digital Health Agency onboarding.
Yes. The cashier can send an M-Pesa payment prompt to the patient's phone, and payments to your paybill are matched to the right bill automatically. The money goes straight to your facility's own paybill or till.
It is built to sign every receipt, invoice and credit note through KRA eTIMS (OSCU) and print the fields KRA requires. The live connection follows testing on KRA's sandbox.
Triage and consultation notes are kept as drafts on the device and sent when the connection returns. Payments, orders and dispensing wait for the connection, so money and stock are never counted twice.
Yes. There are importers for patients, price lists and opening stock balances, with a preview and duplicate checks before anything is saved.
The outpatient system is built and in testing. Inpatient care, appointments, procurement and insurer claims are being built now. Contact us to see a demo or to talk about a pilot at your facility.
Book a demo and we'll walk through a full patient visit, from registration to payment and the SHA claim, using your facility's services and prices.